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SHIPPING UPDATES COVID-19

SHIPPING NOTICES COVID-19

INTERNATIONAL SHIPPING (OUTSIDE OF AUS AND USA)

UPDATED APRIL 23, 2020


USPS shared that due to issues working with worldwide postal services for international shipments, they are implementing a Temporary Service Suspension to countries that are no longer able to process or deliver international mail or services originating from the United States due to service disruptions related to the COVID-19 pandemic.

Note: The service suspension is in effect as of Friday, April 3, 2020. This applies to all Standard services, including DHL eCommerce, UPS Mail Innovations, and other consolidators as well.

USPS will not be able to deliver packages to the following countries:

  • Bolivia
  • Cayman Islands
  • Chad
  • Ecuador
  • French Polynesia
  • Honduras
  • India
  • Kuwait
  • Libya
  • Madagascar
  • Maldives
  • Mongolia
  • New Caledonia
  • Panama
  • Peru
  • Samoa
  • Saudi Arabia
  • South Africa
  • Sri Lanka
  • Zimbabwe

While processing of domestic and inbound mail from USPS is continuing as usual, shipments going from the US to Canada via USPS and Canada Post are seeing delays due to limited air network capacity.

We are seeing similar delays across other carriers due to limited air network capacity, including DHL eCommerce, UPS Mail Innovations, and Asendia. These countries include:

  • Brunei Darussalam
  • Cayman Islands
  • Chile – Easter Island
  • China
  • Czech Republic
  • Djibouti
  • Ecuador
  • French Polynesia
  • Honduras
  • Hong Kong
  • India
  • Kuwait
  • Lebanon
  • Libya
  • Macao
  • Madagascar
  • Maldives
  • Mauritania
  • Moldova
  • Mongolia
  • Montenegro
  • Morocco
  • Myanmar
  • New Caledonia
  • Peru
  • Philippines
  • Samoa
  • Somalia
  • South Africa
  • Sri Lanka
  • Suriname
  • Tunisia
  • Zimbabwe

 

UPDATE TO UPS SHIPPING

MARCH 18, 2020

 

Below is the most recent USPS industry dispatch detailing alerts and notices from around the globe. These include mail stoppages, expected delays due to airline capacities/cancellations, elimination of signature services, etc.

  • Lebanon – The processing of all inbound and outbound international mail conveyed via passenger air transport has been suspended until further notice.
  • Maldives – Suspended the processing of all inbound and outbound mail (letter-post, parcel-post and EMS items) from March 19, 2020 to March 28, 2020. This will have a major impact on operations and, consequently, on quality of service for all types of mail (letter-post, parcel-post and EMS items). The disruption is expected to continue until the epidemic is over.
  • Philippines – As part of the enhanced community quarantine in Metropolitan Manila and rest of Luzon Island, a total lockdown of international air and sea transport will be imposed with effect from March 20, 2020. Domestic air, land and sea transport in areas subject to community quarantine have been under total lockdown since March 13, 2020. In view of this situation, Philippine Postal Corporation will operate as follows during the community quarantine, from March to April 12, 2020:
    • International mail processing centres will maintain a skeleton staff, in order to accept incoming international dispatches until the total lockdown of international air and sea transport on 20 March 2020.
    • All post offices in areas placed under quarantine are closed.
  • Chile – International inbound mail addressed to Easter Island will no longer be accepted. There will be delays in the processing and delivery of international inbound mail. Signature on delivery for international inbound mail will be suspended and replaced by delivery methods that limit direct physical contact.
  • Tunisia – Suspended all international flights arriving in and departing from Tunisia, owing to the novel coronavirus (COVID-19) pandemic, with effect from March 18, 2020 and until further notice. La Poste Tunisienne is therefore declaring a situation of force majeure and ceasing to accept letter-post, parcel-post and EMS items until sufficient transport capacity becomes available.
  • French Polynesia – Unable to accept letter-post, parcel-post or EMS items from any Union member countries. OPT PF – FARE RATA is thus declaring a case of force majeure and ceasing, with immediate effect, to accept letter-post, parcel-post or EMS items from any Union member countries until March 31, 2020.
  • Honduras – Correspondence of all kinds will not be handled according to the usual delivery times and quality measurement requirements.
  • Jamaica – Implementing a restructured operations program. This will have an impact on the processing of all inbound and outbound mail, as follows:
    • Inability to guarantee delivery standards for letter-post, parcel-post and EMS items, owing to adjusted opening hours of post offices and postal agencies.
  • Germany – In order to limit the spread of the coronavirus and in the interest of the health and safety of Deutsche Post staff, special processes have been put in place for postal items subject to signature upon delivery as from Friday, March 13, 2020. Parcels and registered items that would ordinarily require the addressee’s signature can now be deposited in the addressee’s mailbox or in a secure location on their premises, with signature by the postman/postwoman on their portable device. In cases where items are delivered to the recipient in person, the postman/postwoman will likewise sign on the recipient’s behalf. These measures are aimed at avoiding contact between the recipient and the portable device.
  • Romania – Travel restrictions have led to massive cancellations of international flights. Owing to the suspension of air services to a number of international destinations, Poșta Română‎ is facing difficulties sending international postal items, and delays are to be expected for all types of inbound and outbound mail (letter post, parcels and EMS). This will have a major impact on operations and, consequently, on quality of service.
  • Cayman Islands – Suspended all international flights arriving in and departing from the jurisdiction, owing to the coronavirus (COVID-19) pandemic. With immediate effect, Cayman Islands Postal Service is unable to accept further inbound mail, and will be unable to send outbound mail from March 20, 2020 to April 12, 2020.
    It is therefore declaring a situation of force majeure and ceasing to accept letter-post, parcel-post and EMS items until sufficient transport capacity becomes available.